Black-Owned Privacy Policy

Effective Date: February 13, 2025

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​Welcome to Black-Owned Marketplace (BOM). Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or interact with www.black-owned-marketplace.com ("Website"). By using our services, you agree to the terms outlined in this policy.

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1. Information We Collect

We collect different types of information when you visit our website, register as a vendor or customer, make a purchase, or interact with our platform.

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A. Information You Provide Directly

• Account Information – Name, email, phone number, business details, and payment information.

• Transaction Information – Payment details, shipping address, and purchase history.

• Customer Support – Any information you provide when contacting us for assistance.

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B. Information Collected Automatically

• Device & Usage Data – IP address, browser type, site activity, and preferences.

• Cookies & Tracking Technologies – These enhance your experience and analyze site performance.

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C. Information from Third-Party Sources

• Payment processors, advertising partners, or social media platforms if you interact with our ads or services.

2. How We Use Your Information

We use your information to:

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• Process transactions and payments securely.

• Facilitate vendor and customer interactions.

• Improve user experience and website functionality.

• Send essential updates, promotions, and newsletters (opt-out anytime).

• Prevent fraud, enhance security, and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your data, but we may share information in the following cases:

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• With Service Providers – Payment processors, shipping partners, and marketing platforms.

• With Vendors (For Orders Only) – Your shipping and contact details are shared with vendors for fulfillment.

• For Legal Compliance – If required by law, court order, or to protect the rights and safety of BOM and its users.

4. Data Security & Protection

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the Internet is entirely secure. We encourage users to use strong passwords and safeguard account details.

5. Data Retention Policy

We retain personal data only as long as necessary for business, legal, and compliance purposes.

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• Account Information – Stored as long as your account remains active.

• Transaction Records – Retained for at least 5 years for tax, accounting, and compliance purposes.

• Marketing Preferences – Retained until you opt-out.

• Customer Support Records – Stored for up to 2 years for reference.

• Inactive Accounts – If your account remains inactive for 24 months, we may delete or anonymize your data unless legally required to retain it.

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You may request deletion of your data anytime by contacting us at hello@black-owned-marketplace.com

6. Payment Processing & Third-Party Payment Platforms

Black-Owned Marketplace (BOM) allows vendors to process payments through third-party payment platforms such as PayPal, Stripe, and other authorized providers.

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A. Payment Processing Terms​

• Vendors who use BOM’s integrated payment processing will have a 15% transaction fee deducted from each sale, including processing costs, platform maintenance, and marketing efforts.

• Customers purchasing from vendors will be redirected to the respective third-party payment platform to complete their transactions securely.

• BOM does not store or process credit card details directly—all financial transactions are handled through third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) regulations for secure transactions.

B. Vendor Responsibilities for Third-Party Payments

• Vendors who opt out of BOM’s integrated payment processing may accept direct payments through their own PayPal, Stripe, or other merchant accounts.

• Vendors using external payment methods must ensure secure and ethical handling of customer payments and refunds.

• Vendors are responsible for complying with the terms and conditions of their chosen payment provider.

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C. Disputes & Refunds

• All payment disputes, chargebacks, or refunds must be handled directly between the vendor and the customer. BOM does not process refunds or intervene in payment disputes unless the payment was made directly through BOM’s platform.

• If BOM is notified of repeated vendor payment issues, the vendor’s account may be suspended or removed from the platform.

7. Your Privacy Rights & Choices

You have the right to:

• Access, update, or delete your account information.

• Opt-out of marketing communications at any time.

• Disable cookies through your browser settings.

• Please request a copy of the data we store about you.

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For data requests, contact us at hello@black-owned-marketplace.com

8. GDPR Compliance (For European Union Users)

If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, you have specific rights under the General Data Protection Regulation (GDPR) regarding your data.

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Your GDPR Rights

• Right to Access – Request a copy of your data.

• Right to Rectification – Request corrections to inaccurate data.

• Right to Erasure (Right to be Forgotten) – Request data deletion under certain conditions.

• Right to Restrict Processing – Limit the use of your data in specific cases.

• Right to Data Portability – Request your data in a machine-readable format.

• Right to Object – Object to processing your data, including marketing.

To exercise these rights, contact hello@black-owned-marketplace.com with the subject line "GDPR Data Request."

9. CCPA Compliance (For California Residents)

California residents have specific rights under the California Consumer Privacy Act (CCPA).

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Your CCPA Rights

• Right to Know – Request details on what personal data we collect and how it is used.

• Right to Delete – Request that we delete your data (subject to certain legal exceptions).

• Right to Opt-Out of Data Selling – We do not sell personal data, but you can request confirmation.

• Right to Non-Discrimination – Exercising your privacy rights will not result in denied services.

 To exercise your CCPA rights, contact hello@black-owned-ma with the subject line "CCPA Data Request."

10. Cookies & Tracking Technologies

We use cookies and analytics tools to:​

•  Improve user experience.

• Personalize content.

• Analyze site traffic and performance.

You can manage cookie settings through your browser preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We may notify you via email or a site notice if significant changes occur.

12. Contact Us

If you have any questions about this Privacy Policy, GDPR compliance, CCPA rights, or third-party payment processing, don't hesitate to get in touch with us at:

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📩 Email: hello@black-owned-marketplace.com
🌐 Website: www.black-owned-marketplace.com

 Your trust is important to us. Thank you for being part of Black-Owned Marketplace!​

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